Designers just needed a way in
The question isn’t whether designers will be replaced. It’s whether they’ll follow the experience wherever it lives.
Mews R&D Check-In with Sofía Santos
In this episode, our host Jan Meissner sits down with Sofía Santos, Staff Service Designer in the Growth Tribe at Mews. Sofía shares her unique perspective on what it means to design for the entire customer journey—from the first interaction with a brand to the complex onboarding and support systems that keep a product running. […]
“In the Age of AI, Intuition Might Just Be Our Most Valuable Design Tool” — But Is It?
Turning failed personas into living, AI-powered tools that drive empathy, insight, and smarter design decisions.
Writing for User Disengagement: The Mews approach
What if product documentation wasn’t about keeping users engaged, but rather about helping them disengage?
Mews R&D Podcast with Diego Nuñez
In this episode, Jan chats with our Director of Design Operations, Diego Nuñez. Diego is one of the latest additions to the team, but his experience and fresh eyes to what we do in Mews made him a perfect guest. You may have noticed that we changed water for beer. It has its reasons, but […]
Participatory design: Building a better experience with our users
The Mews way of migrating from Monolith to Microservices, reimagining the entire application from the product POV.
The benefits of shifting from technology-driven to product-driven development
Introduction I am a backend developer with 20 years of development experience, starting when .net 1.0 was released. But throughout the years, I have been working full stack one way or another. Back then, there was no difference between backend, frontend, or QA engineers. You were just a developer. You were expected to know and […]
Accessibility in design systems: Easy wins and lessons learned
Introduction Based on my talk at Design Systems London earlier this year, this post explores the valuable insights I have gained on how to make design systems more accessible (and why we should make this happen). At Mews we want to build the most accessible possible products and in an effort on doing so we […]
Delivering value in B2B: Will my product ever be delightful?
All of us working in product development want to deliver a product our users will form an emotional connection to. But how can we achieve that when the product is a work tool the user has to use? I’d like to share how my approach has evolved since I started designing for B2B. My beginnings […]